Shipping & Pick-up Orders
Once your order is received, all orders will go out within 1-3 business days. You will be notified through email with a Canada Post Tracking # once it has been shipped.
Canada : Free Shipping with a purchase of $100 before taxes.
Within B.C. - $15 Flat Rate for shipping
Outside B.C. - $20 Flat Rate for shipping
Free Shipping does not apply on reduced priced items.
Unfortunately, at this time we are NOT shipping internationally. Shipping is ONLY available Canada-wide.
INCORRECT ADDRESSES/ RETURN TO SENDER
Packages that are returned to us due to incorrect information provided by customers or refused, will apply 20% restock fee. Customer is liable for the shipping fee to resend the package. Please carefully review your order before making the final completion of your purchase.
Shall you need further assistance , please contact us at firstname.lastname@example.org
All deliveries are estimates and can be tracked through Canada Post's website: www.canadapost.ca/trackweb .
ID REQUESTED UPON DELIVERY & PICK-UP ORDERS
At Ok Vapor we comply with all federal and provincial policies on the sale and distribution of goods to customers over the legal age in your residing province of 18-19+. Therefore, we require a signature and an ID check upon delivery or pickup for all orders. As a result of this, packages cannot be left at the door or in a mailbox. Orders shipped to a P.O. box address will be
held at a Canada Post office for pickup. You can track your delivery using Canada Post's website at www.canadapost.ca/trackweb .
For all pick-up orders customer must provide their government issued ID and email or text confirmation in order to pick up their order. Please note, the name on the email/text confirmation must match whats printed on their government ID. Also, we are a 19+ store, this means we cannot have any minors or anyone under the age of 19 without government issued ID, in the store at any given time by law. Please make arrangements as such, we do have a wireless terminal if you need us to meet you outside our store.